Only the Architectural Submissions administrator gets notification of new repair requests - except it is possible for BOD members to subscribe to alerts of new Architectural Submissions. Any email address or email group can be set as the recipient of notifications of new submissions. That is set under Site Admin / Site Defaults.
Besides Board Members and Administrators, only the owner who requests or is affected by a particular Architectural Submission will see the request and be notified of any changes in status of that request. Owners will not see Architectural Submissions which do not affect them.
When editing submissions, administrators can add categories to the Architectural Submissions Category pulldown, and can select from previously added categories.
Individual Submissions:
Individual Submissions are administered individually on the submission details page. Those with sufficient access can administer the portion marked This Portion to be Filled In by Architectural Submissions Manager
Severity: The criticality of the submitted work - from a predefined list
Category: The category of work - Categories can be added to organize the work
Status: The Status pulldown is how you administer the status of each submission:
- REVIEW PROCESS
- Submitted: The owner has submitted the request for review. The owner can make no further modifications until the Status is changed to "Awaiting Further Info"
- Acknowledged: The Property Manager acknowledges receipt for the initial Property Manager review - is there sufficient info for board review?
- Awaiting Owner Info: The property manager requires additional information from the owner before the board review can review. The submission can be changed to Awaiting Further Info at any time that more information from the owner is required.
- Under Review: The review committee members can now make internal comments to discuss details, and indicate approval or disapproval in the Internal Administration Comments section.
- AFTER REVIEW, the Submission Manager will typically set the submission status to the following:
- Rejected: The architectural request is rejected - however, if changes would result in approval, it can instead be re-set to Awaiting Owner Info so the owner can submit changed or further info
- Approved: The submitted work is approved to proceed
- Approved as Noted: The submitted work is approved with attached qualifications
- Completed: The work has been completed and, if necessary, has been reviewed to confirm it conformed to the submitted work.
New Comment to Owner: Owners can see New Comments to Owner. You can request specific bits of information from the submitting party, or you can keep the owner informed of review progress, or ask for additional information from the owner. These comments appear in black to both owners and reviewers.
New INTERNAL Administration Comment: These are comments for the record, and to other reviewers. They appear in red, and only appear to those with sufficient access to the page (Usually property owners and board members).